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About Us Track Order Help Desk

Shipping policy

 

Shipping

Most orders under 100 lbs will be shipped UPS. Due to the variety of sizes and weights of products, many items cannot be combined into one box and must ship as individual units. It is impossible to calculate shipping charges based on item weights only.

Please note: Occasionally we come across orders placed online where questions may arise. Very often larger items have discrepancies between actual shipping costs and estimated shipping costs. If actual shipping costs exceed estimated shipping costs by 10% or more the order will not be fulfilled and a full refund will be issued. We will attempt to contact you via the phone number or e-mail address you provided to notify you of such discrepancies. Pro-Line Basement Products LLC reserves the right to cancel orders and issue a full refund at any time during the fulfillment process.

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